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When Someone You Love Is Struggling But Can't Ask for Help

  • Wade Eames
  • Oct 13
  • 7 min read
Supporting someone you love is struggling through compassion and understanding

Something feels off. You can't quite put your finger on it, but you know the person you love is hurting. And you have no idea how to reach them.

This is one of the most painful positions to be in: seeing someone struggle and feeling completely helpless to support them. Not because you don't care, not because they don't care, but because reaching out for help is sometimes the hardest thing a person can do.

If this is where you are right now, the confusion and helplessness you feel makes complete sense. You're not imagining it. And you're not alone in navigating this.


What You're Noticing

The changes often start small and build gradually. Maybe they're drinking more than they used to, not dramatically, just more frequently or like it's become necessary rather than enjoyable. They might be withdrawing from activities they used to love, from friends, from connection with you.

Conversations feel different. They're physically present but mentally somewhere else. You might notice emotional changes too: irritability over small things, or the opposite, a flatness where nothing seems to reach them. They're moving through life but not really present for it.


How this shows up daily/weekly: A drink becomes automatic the moment they get home. Conversations about feelings or future plans get redirected. They seem exhausted despite rest. Small frustrations trigger disproportionate reactions. They're distant during time together. When you express concern, the response is always some version of "I'm fine."

If you're noticing these patterns, your instinct deserves trust. These are real changes in someone you know well.


Why Reaching Out Is Hard (Especially for Men)

Asking for help is genuinely one of the hardest things a person can do. And while this is true across genders, there are particular patterns worth understanding about why many men find it especially difficult.

Most men absorbed messages from very young that struggling equals weakness. That asking for help means admitting failure. That real strength means handling everything alone. These aren't conscious beliefs, they're operating systems installed by culture, family, peers, and media long before someone can question them.

There's often a genuine lack of language for internal experience. Many boys weren't taught words for emotions beyond angry, fine, or tired. When something feels wrong internally as an adult, the vocabulary to describe it simply isn't there. How do you ask for help with something you can't name, even to yourself?

Shame compounds everything. If someone learned their worth depends on having it together, on being strong and capable, then struggling feels like evidence of fundamental defectiveness. The shame of the struggle often feels worse than the struggle itself.

Many men also absorbed early that their emotional needs were burdensome. Maybe caregivers were overwhelmed or unavailable. Maybe expressing needs led to dismissal or criticism. The lesson learned was: your struggles are yours to manage alone. Don't make them anyone else's problem.

And sometimes people genuinely don't understand what's happening themselves. They feel off, exhausted, empty, irritable, but can't identify a clear cause. Without understanding what's wrong, asking for help feels impossible.


How this shows up daily/weekly: Deflecting when asked what's wrong. Minimizing struggles. Defensiveness when concern is expressed. Subject changes when conversations get emotional. Insistence on handling things alone. A genuine belief that nothing is wrong even when clearly struggling.


Understanding Self-Medication and Trauma

When drinking increases, it's easy to see alcohol as the problem. But drinking is usually a solution to a problem. It's self-medication. The real question isn't about the drinking, it's about what pain is being managed.

Often what's being managed is unprocessed trauma. Trauma doesn't always look like the dramatic events we associate with the word. Sometimes it's growing up without emotional attunement. Sometimes it's accumulated experiences of situations where someone didn't feel safe, seen, or supported.

Unprocessed trauma lives in the nervous system, creating baseline states of tension, hypervigilance, or emotional numbness that feel unbearable. Alcohol temporarily relieves that state. It quiets internal noise. It makes tension bearable. For a while, it genuinely works.

This is why simply stopping drinking is rarely enough. When someone's solution gets removed without the underlying pain being addressed, they're left with unbearable internal states and no tools to manage them.

The nervous system is trying to regulate itself. Drinking is one strategy. Withdrawal is another. Staying constantly busy is another. These are adaptations that made sense given what someone was experiencing.


The Helpless Observer Position

There's a particular pain in watching someone you love struggle while feeling unable to help. You can see what's happening. You want to support them. But they can't or don't know how to let you in.

This position creates its own suffering. The oscillation between concern and frustration. Between wanting to help and feeling powerless. Between staying close and needing to protect yourself.

The urge to fix is overwhelming. But here's the difficult truth: their readiness to reach out, their capacity to name what's wrong, their willingness to try something different, these things aren't in your control.

What is in your control is how you respond, what boundaries you maintain, and how you care for yourself. Their struggle is real. Your concern is valid. And this isn't something you caused or can fix for them.


What Actually Helps (vs What Doesn't)

Presence without fixing often helps more than advice or solutions. Sometimes people need to know you see their struggle and you're staying, without needing immediate change from them.

Creating safety rather than pressure makes space for eventual reaching out. When every interaction becomes about concern or suggestions for change, withdrawal often deepens. But maintaining connection while holding boundaries creates conditions where change becomes possible.

Naming what you notice without diagnosing opens conversations. "I've noticed you seem really tired lately" lands differently than diagnostic statements. "I see things have been hard, and I'm here" creates different space than pressure to fix things now.


How to have conversations that might land: Choose moments when you're both calm. Use observations about what you're noticing rather than conclusions about what's wrong. Ask gentle questions rather than making statements. Listen more than you talk. Don't expect immediate change. Plant seeds and give space.


How this shows up daily/weekly: Sitting together without needing words. Mentioning you're available if they want to talk, then letting it go. Expressing care without constant checking. Maintaining normal connection where possible. Taking gentle openings for conversation when they appear.

What typically doesn't help: constant checking in that becomes pressure, ultimatums before you're ready to follow through, taking responsibility for managing their emotions, or abandoning your own needs.


The Line Between Support and Enabling

Support means being present while maintaining your boundaries and wellbeing. Offering help while accepting it might not be taken. Expressing care without taking responsibility for their choices.

Enabling means protecting someone from natural consequences in ways that allow painful patterns to continue. Sacrificing your needs to manage theirs. Doing for them what they need to do themselves.

A useful question: "Is this helping them grow, or helping them avoid discomfort that might motivate change?" Another: "Am I doing this because it helps them, or because I can't tolerate my own discomfort?"


How this shows up daily/weekly: Support looks like listening when they talk, maintaining your own life and activities, expressing care while respecting autonomy, having clear boundaries. Enabling looks like making excuses for behavior, doing their responsibilities, accepting treatment that crosses your boundaries because you don't want conflict.

You can care deeply while maintaining boundaries. Often boundaries while staying connected create the safety necessary for reaching out to become possible.


Taking Care of Yourself

You can't support someone indefinitely while neglecting your wellbeing. And your wellbeing matters not as a means to help them better, but because you matter.

Getting support for yourself is essential. Individual therapy to process your feelings about this situation. Support groups for partners navigating similar experiences. Friends who understand what you're facing.

Your feelings are valid. Frustration, helplessness, anger, grief, all of it makes sense. Watching someone you love struggle while feeling unable to help is genuinely difficult. You deserve support.

In my practice, many partners come in thinking they need to figure out how to help the struggling person. What often emerges is that they need support for themselves, to process their experience, maintain their wellbeing, figure out what they need regardless of whether their partner changes.


When Professional Support Helps

Professional support might be necessary when self-medication becomes regular, when functioning at work or in relationships becomes difficult, when nothing brings joy, or when behavior poses risk.

But readiness has to come from within the struggling person. You can express concern, offer to help find resources, be clear about what you need, but their timing is their own.

For you as a partner, professional support can help at any point. You don't need to wait for crisis. Working with someone who understands the partner's position, who can help you maintain boundaries while staying connected, who can support your wellbeing separate from theirs, this matters.

Couples work can be powerful when both people are ready. But individual work often needs to happen first or alongside it.


What You Can Control

You can control your responses. You can control your boundaries. You can control whether you care for your own wellbeing. You can control whether you stay present or need distance. You can control what you're willing to accept.

You can create conditions of safety by being consistent, expressing care without pressure, being someone safe to reach out to when readiness comes.

What you can't control is their timing for change. Their ability to name what's wrong. Their choices. How long this takes or whether it happens at all.

Accepting what's outside your control doesn't mean giving up. It means focusing energy on what you can influence: yourself and your responses.


Moving Forward with Compassion

Moving forward requires compassion for them and for yourself. Compassion for them means understanding that struggling doesn't mean not caring. It means recognising that shame, fear, and lack of tools often create stuckness more than lack of care.

Compassion for yourself means acknowledging this is hard, your feelings are valid, you're doing your best with a difficult situation. It means not judging yourself for moments of frustration.

This isn't failure. Sometimes people need more time before they're ready. Sometimes they need their own bottom before change becomes possible. Your timeline and their timeline might not match.

Change happens in its own time. Your job isn't to force or control it. Your job is caring for yourself, maintaining needed boundaries, and being present in whatever way feels sustainable.


If you're navigating the helplessness of watching someone you love struggle, or if you're the person struggling but doesn't know how to reach out, you don't have to face this alone. Supporting someone through pain while maintaining your own wellbeing takes strength, and professional support can help. Ready to explore what support could look like? Reach out to www.nextsteps.au today.

 
 

GET IN TOUCH

Wade Eames, B.Couns, PACFA Reg. Certified Practising (28644)​​

Wellshare Caringbah

Level 1, 418 Kingsway

Caringbah NSW 2229

​​

wade@nextsteps.au

0479 155 439

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